Our Specialists

Formerly known as DocSolution, Inc., the document preparation and recording firm was founded by Charles Brown in 1983. ProTitleUSA acquired the company, now known as DocSolutionUSA, in late 2021. The business continues to operate out of Pasadena, TX.

DocSolutionUSA specializes in a wide range of services such as:

Document Preparation and Recording (with software automation for self-document preparation and QC)
Business Rule Engine and Workflow for HUD Assignments
Title Curative and Claims
Full Collateral File Review
Title Policy Endorsement
Replacement Title Policy Procurement
Data Extraction Products

Alex Goldovsky, President

Alex Goldovsky is the founder and CEO of ProTitleUSA, a published author, and educator. As CEO of ProTitleUSA, Alex created a cutting-edge, technology leading company in the nationwide residential and commercial title search, analysis and due diligence market, which was selected as one of the fastest growing private companies by INC5000 for six consecutive years. Alex is a mastermind behind a number of leading products in the title research industry. He is also a highly sought after speaker on real estate investment and title specific seminars, radio shows and work groups. Alex has a master’s degree and holds nine US patents.

Lori A. Lowe, Managing Director and COO

Ms. Lowe is currently the Managing Director and COO of DocSolutionUSA. Her responsibilities include management of all day-to-day business operations. Ms. Lowe has been involved in various aspects of the mortgage industry since 1983. She began her career at Lomas & Nettleton in the customer service department in Houston, Texas. Following her introduction to a broad range of mortgage-related customer service responsibilities, Ms. Lowe moved to specialization in the mortgage foreclosure department of Gulf Coast Investment Corporation in 1984. By 1986 Ms. Lowe joined the fast-paced law firm of Brown & Shapiro which represented clients with diverse needs in the mortgage servicing industry. Ms Lowe is part of DocSolution’s founding team and has been with the firm and its predecessors since 1995.

George Ter-Saakov, Chief Information Officer

George created multiple successful startups for both retail and wholesale channels. George was involved in AI games, 3D printing products, production line maintenance, merchant service software and interfaces. George is characterized as a modern era genius in all aspects of IT and applications. George has a master’s in mathematics from MSU.

Regina Monts, Manager of Capital Market Clients

Regina Monts is the manager of capital market clients at DocSolutionUSA. She has been with the company or its predecessor since 1999. With over 20 years of experience in the industry, Regina effectively oversees the lien release, assignment and curative document preparation departments.

Haleigh DeVille, Project Manager and Collateral Management Team Lead

Haleigh has 5+ years in Mortgage Servicing and Marketing, she is overseeing the Collateral Management department, and manages various projects within the organization. Haleigh is also responsible for the Marketing Campaigns intended to generate interest for our products and services.

Ruby Guerra, Office Manager

Ruby has 15+ years of Mortgage Servicing (Forward and Reverse) and Mortgage Originations. Ruby is overseeing the office in Pasadena, Texas and she is also managing the processes related HUD Claims, recording, tracking and monitoring of documents, to ensure compliance with state, federal and local regulations.

Kathryn Fallon: Paralegal, Team Lead -Title Specialist

Kathryn Fallon joined the DocSolutionUSA team in 2017. Being a member of this team sparked her interest in legal studies, she went on to pursue a degree at University of Houston becoming a Paralegal. The current position she holds within the company is Title Specialist- Team Lead. With 7 years of experience in the real estate/title policy field she has developed a strong skill set and a proven track record of success.

Lisa King, Team Lead

Lisa has 30+ years of Mortgage Servicing, with strong skillset in Title, Foreclosure processes, Document Recordings and other mortgage areas, ensuring that all aspects of state, federal and local regulations are met.

Esmeralda Bustos, Team Lead- HUD Document Preparation

Esmeralda has 6+ years of Mortgage Servicing, with expertise in Document Preparation and Document Recordings, ensuring that all aspects of state, federal and local regulations are met.

Mike Smith, Chief Financial Officer

Mike Smith has held CFO and leadership positions within public fintech, banking and lending companies serving, most recently, as Chief Financial Officer of Doma Holdings, Inc. (NYSE: DOMA). His experience includes public-company operations, acquisitions, reorganizations, and system integrations.

Mr. Smith is a member of the American Institute of Certified Public Accountants, the California Society of CPAs and the Institute of Certified Management Accountants. Mr. Smith is a Chartered Global Management Accountant and received his Masters of Accountancy from Brigham Young University (BYU) concurrently with his Bachelor’s degree in 1992. Mr. Smith is a Board member and Finance Committee Chair of Hope Builders, a non profit organization that provides life skills and professional training to disadvantaged youth in Orange County, California. Mr. Smith is married and has four sons.

Charles Runyon, Business Development Lead

Charles Runyon leads Business Development for ProTitleUSA and DocSolutionUSA, where he drives strategic growth across the company’s document-processing, data-extraction, QC automation, and AI-powered workflow solutions for mortgage servicers, investors, and capital-markets clients. He brings more than 25 years of experience spanning mortgage operations, financial services, and large-scale client relationship management.

Before joining ProTitleUSA and DocSolutionUSA, Charles held senior leadership roles in operations, client services, and sales at a national mortgage services company, where he oversaw major client portfolios and helped modernize workflow and service delivery. Earlier in his career, he spent more than 15 years in leadership and client-facing roles across NYSE and American Stock Exchange and Wall Street firms, gaining deep experience in capital markets, operational efficiency, and institutional client management.

At ProTitleUSA and DocSolutionUSA, Charles focuses on building long-term partnerships, expanding AI-driven automation capabilities, and helping clients streamline complex document, data, and QC processes across the mortgage lifecycle.